Refund policy

Refund Policy

As all of our products are made to order, and many are custom-made specifically for each customer, we do not accept returns or exchanges once an order has been placed. All sales are final.

Damages, Lost Orders & Order Issues
If your item arrives damaged, defective, incorrect, or is lost in transit, please contact us as soon as possible. We will review the issue and, when applicable, send a replacement o refund to make it right.

Please inspect your order upon delivery and reach out promptly so we can assist you as quickly as possible. Your satisfaction is important to us, and we’re always here to help with any concerns regarding your order.